Privacy Policy
User Agreement
These privacy terms and conditions apply to all users of the Mending Souls website: We will never sell or share your information or any information about you except for services you choose to have with us.
Privacy Notice
Mending Souls will comply with all statements made herein. As our donor, partner, volunteer, client, or visitor, you have a right to know how we protect the privacy of the personal information you share with us. We believe your knowledge of our privacy principles and practices will confirm the trust you placed in Mending Souls.
What Personal or Corporate Information Do We Collect?
In order to provide you with the best possible services, we collect and protect a variety of information that improves the quality and delivery of Mending Souls services.
The type of information we collect and protect includes:
Information you provide on a check, letterhead, or email signature.
Information about you and/or your business/organization as well as your history with us.
Information you provide on an application or other form—be it digital or hard copy (for example, name, address, email address, social security number, or medical information).
Information from our website, social media, and digital communications about how you interact online with us.
Correspondence between you and Mending Souls.
Your access to our websites and social media pages.
Any personal health information (PHI) or other information provided through contact forms. We adhere to all HIPAA guidelines in regards to PHI.
Most of the information we collect and protect is obtained from you or directly provided by you. We collect information needed only to service and administer your business with us.
How Do We Use and Disclose Your Information?
The main uses of your information are to confirm your identity, record gifts or contributions, consider you for employment, provide and deliver programs and services, communicate with you, and market donor outreach materials.
Information may be disclosed to other entities that provide services to us related to your relationship with us. Before we disclose your information, these entities must agree to keep it protected or encrypted and private or anonymous.
We have contracted the services of a banking partner to process credit card donations submitted online. Our banking partner’s secured server encrypts your credit card information so that it may be safely transmitted over the web. Credit card information is not released to any other parties.
We have contracted the services of web platforms for communication and marketing purposes. Our communication and marketing web platforms use secured server encryption to receive and store your information. This information is only used to deliver upon the services or business you request from us or access on our website. We may customize our email newsletters and communications to reflect your interest in a particular service. As a donor, partner, volunteer, client, or friend, you will receive occasional email communications, postal mail, and marketing from Mending Souls that relate to the services or business we provide to you, and you will have the option to opt-out of all non-essential communication. You may email LoveMendingSouls@gmail.com to opt-out of any communication at any time.
We do provide aggregate data to third parties to deliver upon the services or business you request from us or access on our website. We will contact relevant parties to communicate billing and technical issues. We store website data and emails on our servers, only for use as back-up data should it be required. We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Mending Souls. We monitor and store your online requests for webpage’s and services for research and marketing as well as keep a history of your transactions with the business (this might include recording the fact you filled out a job application or showed interest in one of our services, etc).
If necessary, we disclose information when it is required by law. We may also disclose certain information to other entities to help us report or prevent fraud or other crimes.
How Do We Protect the Security of Your Information?
Mending Souls uses generally accepted, commercially reasonable security systems, software, and encryption technologies to protect against unauthorized access to our servers, equipment, and other components of our online presence.
Our policy is to maintain physical, electronic, and procedural safeguards to protect the confidentiality of your information. Access to this information is available only to those people who need to know it in order to deliver upon the services or business you request from us. Should your relationship with us end, we will continue to follow the privacy policies described in this notice to the extent that we retain information about you. If we no longer need to retain information about you, we will dispose of it in a secure manner and no action is required from you.
From time to time, Mending Souls may link to other Websites not affiliated with Mending Souls. Mending Souls attempts to link only to those Websites which also respect a visitor’s privacy. However, Mending Souls cannot be responsible for the content or policies of third-party Websites. Please check with these third-party organizations or companies for their specific privacy policies.
Anything you Need to Do?
It is not necessary for you to take any action. This is because we do not sell or share your information except to deliver upon the services or business you request from us.
Mending Souls reserves the right to modify or amend this Privacy Policy at any time and for any reason. If you have any questions about our privacy policy, please feel free to contact us.